Purchase And Shipping Policy
Purchase & Shipping Policy:
Please allow 5 business days for your order to be processed (prior to shipping). Some bulk Orders may require additional time; we will update your order status accordingly.
Since shipments do not ship on Saturdays or Sundays (even for express shipping), the actual delivery date may differ from the estimated transit time.
International Orders and Shipping
After careful consideration, Afro Crafters regret to inform our customers that we will no longer offer international shipping to new customers due to challenges, like unpredictable shipping costs and fraudulent activities which are impacting our ability to serve you effectively. We regret all inconveniences and thanks for your understanding.
Return Policy:
1) After receiving your order, you can return it within 14 days. We only accept returns for items that have arrived damaged or defective. You have the option to insure your items during the check-out process. You will be held responsible for paying for the shipping cost when return your item.
2) Returns are permitted within 14 days from the date of purchase (we do not accept returns or exchanges on items that can constitute a health risk like opened CDs and Hair Extensions). All Shipping, Handling and Insurance charges are not refundable under any circumstances for any reason.
We do not accept returns and provide returns if:
- If the product has been opened and obviously used or worn.
a) If approved, kindly include a brief letter of explanation of why the merchandise is being returned and state your request for an exchange or credit.
3) Please note that more days may be needed to process international orders due to the order volume this small business handle every day. Bear with us please.
5) Standard United States Postal Service Shipping with Tracking Number after shipping. Need your order shipped quicker or faster than stated? Please contact us before ordering and we will work with you.
6) We now ship only within United States and Canada. Love our products? Please order through your contacts in here and the United States Of America.
8) Fraudulent Orders are FLAGGED and REPORTED to AUTHORITIES in USA. Afro Crafters must provide a safe and secure ordering environment for our customers.
7) Orders paid Via PAY PAL must be Shipped Only a Confirmed PayPal Address. Please update your PAY PAL address before ordering.